This is a translation. If it differs from the Traditional Chinese version, the Traditional Chinese version prevails.

Child safety standards

Last updated: October 19, 2026

Cube Arcade (developer: Cube Arcade) has zero tolerance for child sexual abuse and exploitation (CSAE). These standards apply to all content and interactions in the Cube Arcade mobile app, PC app and website, including posts, comments, direct messages, group chats, profiles, creations (add-ons and maps) and rooms.

Prohibited content and behavior

Any child sexual abuse material (CSAM), including photos, videos, drawings, AI-generated or altered images, and links to such material.
Grooming, sextortion, or asking minors for sexual photos, videos or personal information.
Text, images or role-play that sexualize minors.
Luring minors with meetups, coins, in-game items or other rewards.

Accounts that break these rules are permanently banned and the content is removed immediately.

Age requirement

Cube Arcade is only for users aged 13 and older, and age must be confirmed at sign-up. Accounts found to belong to children under 13 are deleted.

How to report

In the app or on the website: open the “⋯” menu on a post, comment, creation or profile, tap “Report”, and choose “Child safety”.
Direct messages or group chats: report the user from their profile with the reason “Child safety” and describe what happened. Moderators cannot read private messages, so please also email screenshots to cubearcade.support@gmail.com.
Email: write to cubearcade.support@gmail.com with the subject “Child safety report” and include the profile link, screenshots and when it happened.
Block: tap “Block” on their profile so they can no longer message you or join your rooms.

If someone is in immediate danger, contact your local police first.

What we do

Child safety reports are handled first. Once confirmed, the content is removed immediately and the accounts involved are permanently banned; banned Xbox accounts cannot sign up again.
When we confirm child sexual abuse material (CSAM), we preserve the necessary evidence and report it to the authorities as required by law (such as the National Center for Missing & Exploited Children (NCMEC) or local authorities).
We cooperate with lawful requests from law enforcement.

Legal compliance

Cube Arcade complies with applicable child safety laws, including Taiwan's Child and Youth Sexual Exploitation Prevention Act and the laws of the regions where our users live.

Child safety contact

For child safety questions, reports or inquiries from authorities, email cubearcade.support@gmail.com. We respond as quickly as possible.